We want you to be completely satisfied with our services. If you are not satisfied for any reason, you may be eligible for a refund as described in this policy.
To request a refund, please contact our customer support team at support@omniai.tools. Please provide your account details and the reason for your refund request.
Once a user requests a refund, we will unconditionally process the refund immediately based on the user's remaining balance. No questions asked.
Refunds are typically processed within 3-5 business days. The time it takes for the refunded amount to appear in your account may vary depending on your payment method and financial institution.
While we offer unconditional refunds on unused balances, please note that we cannot refund for services already rendered or PDF processing tasks that have been completed.
While we strive to provide the best possible service and maintain a generous refund policy, we reserve the right to refuse a refund or suspend an account if we detect abuse of our refund policy or any fraudulent activity.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for changes.
If you have any questions about our refund policy, please contact us at support@omniai.tools.